Jorgen House Gift Card

• Orders are dispatched within 1–2 working days
• Shipping fees calculated at checkout
• Free UK exchanges (customer pays return postage)
• International exchanges are not free
• You have 14 days from receiving your order to request a return or exchange
• You must send your item back within 14 days of requesting a return
• Return postage is the responsibility of the customer
• Refunds are processed within 5 working days after we receive your return
• Items must be unworn, unwashed, undamaged, with all tags attached
• Briefs cannot be returned for hygiene reasons
• Import duties and taxes for international orders are the responsibility of the customer

If you need help at any time, please contact info@jorgenhouse.com and we’ll be happy to help.